About BridgeBio

BridgeBio is a biopharmaceutical company founded to discover, create, test, and deliver transformative medicines to treat patients who suffer from genetic diseases and cancers with clear genetic drivers. We bridge the gap between remarkable advancements in genetic science in academic institutions and the delivery of meaningful medicines to patients. Founded in 2015, the company has built a portfolio of 20+ drug development programs ranging from preclinical to late-stage development in multiple therapeutic areas including genetic dermatology, precision oncology, cardiology, endocrinology, neurology, pulmonology, and renal disease, with two approved drugs.

Our focus on scientific excellence and rapid execution aim to translate today’s discoveries into tomorrow’s medicines. We have U.S. offices in San Francisco, Palo Alto, and Raleigh, with small satellites in other parts of the country. We also have international offices in Montreal, Canada, and Zurich, Switzerland, and are expanding across Europe.

To learn more about our story and company culture, visit us at https://bridgebio.com

Who You Are

The Manager/Sr. Manager, Sales Operations is a key member of the Commercial Analytics and Operations team and partner to sales leadership in support of the sales organization. Responsibilities for this role include field force operations and solutions (CRM, fleet), cross-functional coordination with Commercial IT and field sales team, field analytics and performance measurement, territory alignment, and sales operations activities. This individual will report to the Director of Field Analytics and Operations.

Responsibilities

• The Senior Sales Operations Manager is responsible for a variety of cross-functional coordination and execution of key sales operations functions
• Partner with Commercial IT, Commercial Analytics, other internal stakeholders, and vendors on CRM, MDM, and data stewardship. Provide CRM system business input and facilitate business process assessments, improvement recommendations, and implementation
• Assist with Veeva CRM development, implementation and administration
• Manage sales and affiliation data validation process, ensure timely availability of data and reports to Commercial stakeholders, and develop the process for data change requests
• Act as the home office technology contact for the field organization and effectively communicate feedback and issues from the field to IT, business owners, and vendors as appropriate
• Administer the BridgeBio Motus fleet reimbursement system and perform fleet administration functions
• Oversee as appropriate field credentialing and other field programs
• Work with cross-functional teams to optimize and manage field team alignments, field targeting, and sales allocations
• Support Sales Operations with interpretation and reporting of KPIs, metrics, dashboards as well as ad hoc reporting requests

No matter your role at BridgeBio, successful team members are:

• Patient Champions, who put patients first and uphold strict ethical standards
• Entrepreneurial Operators, who drive toward practical solutions and have an ownership mindset
• Truth Seekers, who are detailed, rational, and humble problem solvers
• Individuals Who Inspire Excellence in themselves and those around them
• High-quality executors, who execute against goals and milestones with quality, precision, and speed

Education, Experience & Skills Requirements

• 4+ years of sales operations experience in the pharmaceutical or biotech industry
• Demonstrated knowledge of sales operations and ability to identify operational needs and opportunities as well as lead the implementation of improvements within the area of responsibility
• Experience managing and supporting Veeva CRM modules as well as master data management (MDM) capabilities
• Experience in Sales Force Alignment, Fleet Management, Targeting and Call Planning
• Understands key pharmaceutical data sources and data structures
• Demonstrated analytic abilities/experience
• Advanced knowledge of MS Office (Excel, PowerPoint, Word)
• Strong team player with the ability to work in a fast-moving, dynamic, and evolving small company environment
• Experience in drug launch sales operations is a plus
• Demonstrated ability to work with many cross-functional partners
• Ability to interact and communicate with all levels in the organization

What We Offer

• Patient Days, where we are fortunate to hear directly from individuals living with the conditions we are seeking to impact throughout the year and learn how we can improve our efforts
• A culture inspired by our values: put patients first, think independently, be radically transparent, every minute counts, and let the science speak
• An unyielding commitment to always putting patients first. Learn more about how we do this here
• A de-centralized model that enables our program teams to focus on advancing science and helping patients. Our affiliate structure is designed to eliminate bureaucracy and put decision-making power in the hands of those closest to the science
• A place where you own the vision – both for your program and your own career path
• A collaborative, fast-paced, data-driven environment where we inspire ourselves and each other to always perform at the top of our game
• Access to learning and development resources to help you get in the best professional shape of your life
• Robust and market-competitive compensation & benefits package (Base, Performance Bonus, Equity, health, welfare & retirement programs)
• Flexible PTO
• Rapid career advancement for strong performers
• Potential ability to work on multiple BridgeBio Pharma programs across multiple therapeutic areas over time 
• Partnerships with leading institutions
• Commitment to Diversity, Equity & Inclusion